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Seen but not clicked – lowering rankings to improve search
We noticed that people were coming to Australia.gov.au for advice on immigration. We set out to improve Home Affairs’ search results by lowering ours.
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Our Communities of Practice have moved to our community.digital.gov.au platform.
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What is Discovery?
Discovery is where we explore how government services might be presented online so that people can do what they need to do, without having to understand how government works.
