Getting help from the DTA

We offer help in many ways for people working in government.

Digital Service Standard

Find out more about how you can understand and meet the Digital Service Standard.

Workshops, meet-ups and events

We run workshops and meet-ups at our Canberra and Sydney offices. We also host guest speakers and hold pop-up events.

Helping people share ideas

Communities of practice are for people working in government, bringing people together to share ideas, show their work, solve problems and explore best practice.

Working together

We work together with other government agencies, helping to build or redevelop digital services.

This may include providing guidance and advice on meeting the Digital Service Standard, agile development, service design, user research, content design, strategy and accessibility.

Helping government buy digital products and services

We make it easier for government agencies to buy information and communication technology (ICT) and for sellers to work with government.

We do this in the following ways:

• We set up and oversee panels and arrangements that help agencies and ICT sellers do business with each other. These include the Digital Marketplace.

• We’re changing digital-sourcing practices and culture to make it easier for agencies to buy digital products and services. We’re also making it easier for sellers to provide services to government.

• We provide contract templates that make it easier for agencies to set up commercial agreements with sellers.

• We help agencies understand procurement policies like the Capped Term and Value Policy. This aims to encourage competition. By shortening contract lengths it makes sure businesses of all sizes can bid for smaller parts of larger projects.

Digital investment advice

We provide investment advice for all significant government digital and information and communications technology (ICT) projects.

Get in touch with our Digital Investment Management Office if your project:

• has a significant impact on users
• is high cost
• has complex challenges, timing or procurement needs

We can provide advice and support to get you on the right track.