Digital Service Standard 2.0 Transition Plan

Learn about the Digital Service Standard phased transition plan.

The Digital Service Standard 2.0 is mandatory for digital websites, mobile apps and other digital platforms and services. To make the change easier, we're rolling out version 2.0 in phases.

Phase 1: New services

From 1 July 2024, services that meet the following criteria will be required to meet Version 2.0 of the Digital Service Standard:

• public or staff facing digital services 
• owned by non-corporate Commonwealth entities  
• new informational and transactional services. 

New digital or ICT enabled proposals coming forward in the 2024-25 Mid-Year Economic and Fiscal Outlook (MYEFO) will need to meet the requirements of the Standard Version 2.0, as outlined in the Investment Oversight Framework 

Phase 2: Existing public-facing services

From 1 July 2025, services that meet the following criteria, will be required to meet Version 2.0 of the Digital Service Standard:  

• public facing digital services 

• owned by non-corporate Commonwealth entities  

• all existing informational and transactional services. 

Note: existing staff facing services are excluded 

Public facing services existing before 1 July 2024, must update their services to meet the requirements under Version 2.0 of the Digital Service Standard from 1 July 2025 or seek an exemption. Consultation on the proposed exemption policy and compliance reporting framework will be announced soon.