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What is Discovery?
Discovery is where we explore how government services might be presented online so that people can do what they need to do, without having to understand how government works.
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Our Communities of Practice have moved to our community.digital.gov.au platform.
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Generating data and ideas with analysts
The Observatory team explain the experience of receiving and responding to requests for analytics.
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Mapping and analysis
Our research and analysis create a strong evidence base to influence and inform user-centred design across government.
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The Discovery stage of the DTA website will help us to better understand and improve user experience.
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Common pain points people experience when dealing with government
The GovX team identifies common pain points and common ways of addressing them within and across organisations.
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Digital Service Standard Tools and Resources
Tools and resources are available to help you meet the Digital Service Standard
