Discovery is the first step in the Service Design and Delivery Process, part of the Australian Government’s Digital Service Standard. It will help us to really understand:

• who our users are
• what users need from our website
• what problems users are trying to solve.

Doing a Discovery first helps us to identify what changes we’ll need to make down the track.

Enhancing your user experience

We’d love for you to help us with our Discovery by completing a quick survey about your experience with the DTA web. Your feedback will be invaluable to us, as we test and build new design ideas, content and features, based on what you tell us.

Usability interviews

If you would like to also be part of our usability sessions, please register your interest as a potential participant as part of the survey below.

Contact us

For any questions around this user research please email userresearch@dta.gov.au