Government that's easy to deal with
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Objective 1 — You will be able to access all government services digitally by 2025
Government that's easy to deal withOur goal is to make all the information and services Australians need and expect, available digitally, simply and easily.
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Objective 2 — You will have seamlessly integrated services that support your needs and life events
Government that's easy to deal withWe’re working with the Australian public and Federal, State and Territory governments to identify common issues and opportunities for us to improve.
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Objective 3 — You will be able to choose a secure and easy-to-use digital identity to access all digital government services
Government that's easy to deal withWe understand the challenge of having to prove again and again who you are to government in person, when trying to use digital services.
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Objective 4 — You will have access to alternatives if you are unable to access services in a digital way
Government that's easy to deal withWe want all Australians to be able to access the government services they need, whether they choose to do so digitally, on the phone or in person.